THE FINE PRINT
Our Privacy Policy
Your privacy matters to us.
Elastic Design studio menu
We collect information about you during the request to download our studio menu.
When you submit the submission form, we’ll ask you to provide information including your name, email address, and contact number.
We’ll use this information for purposes, such as, to:
- Send you our studio menu and information about Elastic Design
- Respond to any queries you have
- Improve our service offerings
- Add you to our email database, you can unsubscribe at any time.
Who on our team has access
Members of our team have access to the information you provide us.
- Customer information – your name, email address and contact number
- Project information – if accepted
Our team members have access to this information to help with the management of our business – and the admin requirements of your project.
What we share with others
We don’t share our client list. Simple.
New Zealand Art Calendar submissions
We collect information about you during the submission process.
When you submit the submission form, we’ll ask you to provide information including your name, email address, phone number and website details.
We’ll use this information for purposes, such as, to:
- Send you information about your submission
- Respond to any requests
- Comply with any legal obligations we have, such as the licensing terms with the publisher
- Improve our submission offering
- Add you to our Artist Call Out email, if you choose to receive them.
Who on our team has access
Members of our team have access to the information you provide us.
- Submission information – artwork, lead source, style of art, experience
- Customer information – your name, email address, phone number and shipping information
- Payment information – preferred payment option, and invoicing details (if chosen).
Our team members have access to this information to help with the production, and distribution of calendars.
What we share with others
We share information with the Publisher who pay the selected artist, and distribute calendars to selected artists.
Our online store’s
Our online store’s (Elastic Design and Punk Row) use SSL, which adds a layer of security when you enter your information at the checkout. Payments are processed by Stripe, which has another higher level of security on all transactions. More information here.
We collect information about you during the checkout process.
While you visit our online stores, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.
- We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from our stores, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number and credit card/payment details.
We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing offers, if you choose to receive them.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it. For example, we will store order information for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Admin’s and Shop Managers can access:
- Order information – what was purchased, when it was purchased and where it should be sent, and
- Customer information – your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfil orders, process refunds and support you.
What we share with others
We share information with our printers who help us to fulfil our orders (print and packing).