Our Terms of Service

Elastic Design services

Elastic Design will supply a full Terms and Conditions with all Quotations and Service Offerings, which includes information about:

• Provision of services and Revisions
• Timing
• Intellectual Property Rights and Copyright
• Confidentiality
• Payment
• Limitation of Liability
• Indemnity
• Termination of Services
• Any other obligations, as needed.

Unless Elastic Design and the Client enter into a separate agreement in relation to future services, the Agreement also governs any other Quotations for those future Services. By accepting a Quotation the Client acknowledges and agrees with these terms and conditions.

It is the Client’s responsibility to read and understand our terms and conditions.

Elastic Design store

Stationery returns

• All sales are final. For any issues, contact us within fourteen days requesting a refund or exchange.
• If a package arrived damaged, please also include a photo of the packaging.

Apparel returns

• Only items that are faulty/damaged or have a faulty print may be returned.
• We do not refund or exchange for change of mind, shipping or stock delays or if the customer chooses the wrong garment size.
• Please refer to our size guide, available on each product page, for measurements and understand that the accepted tolerance for sizing is 2.5cm for half chest and length.
• Garments will not shrink if the correct washing guidelines on the labels are followed.
  
• For any returns – send us an email with a photo of your faulty item and your order number, so we can reach out to our printer to sort out a replacement item for you.

store.elasticdesign.co.nz

Punk Row store

Apparel returns

• Only items that are faulty/damaged or have a faulty print may be returned.
• We do not refund or exchange for change of mind, shipping or stock delays or if the customer chooses the wrong garment size.
• Please refer to our size guide for measurements and understand that the accepted tolerance for sizing is 2.5cm for half chest and length.
• Garments will not shrink if the correct washing guidelines on the labels are followed.
  
• For any returns – please send us an email with a photo of your faulty item and your order number, so we can reach out to our printer to sort out a replacement item for you.

www.punkrow.com